Privacy policy

Amended Privacy Policy for Falsia Commerce

Last Updated: 9/Jan/2024

This Privacy Policy outlines how Falsia Commerce (referred to as "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from falsiacommerce.com (the "Site") or otherwise communicate with us (collectively, the "Services").

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, with the "Last updated" date, and any other required steps will be taken in accordance with applicable law.

2. How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources. The information collected varies based on your interaction with us. We may use this information for communication, service provision, legal compliance, and protection of the Services and our rights.

3. What Personal Information We Collect

3.1. Information We Collect Directly from You:

• Basic contact details (name, address, phone number, email)
• Order information (billing address, shipping address, payment confirmation, email, phone number)
• Account information (username, password, security questions)
• Shopping information (items viewed, cart contents, wishlist)
• Customer support information (communications with us)

3.2. Information We Collect through Cookies:

• Usage Data (device information, browser information, network connection, IP address)
• For details about Cookies, refer to Shopify's Cookie Policy

3.3. Information We Obtain from Third Parties:

• Information obtained from vendors and service providers (e.g., Shopify, payment processors)
• Information collected through online tracking technologies (pixels, web beacons, cookies) when interacting with Services or advertisements.

4. How We Use Your Personal Information

4.1. Providing Products and Services:

• Processing payments, fulfilling orders, sending notifications, managing accounts, arranging shipping, facilitating returns, and enabling reviews.

4.2. Marketing and Advertising:

• Sending marketing communications and showing advertisements for products or services.

4.3. Security and Fraud Prevention:

• Detecting, investigating, or taking action against possible fraudulent, illegal, or malicious activity.

4.4. Communicating with You:

• Providing customer support, improving Services, and maintaining a business relationship.

5. Cookies

We use Cookies to enhance and improve our Site and Services. Refer to Shopify's Cookie Policy for details. Most browsers accept Cookies by default, but users can adjust settings to remove or reject them. Note that this may impact user experience and functionality.

6. How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes, as outlined in this Privacy Policy. Categories of personal information disclosed in the past 12 months include identifiers, commercial information, and internet or network activity. Disclosures may include vendors, business partners, affiliates, and in connection with legal obligations.

7. Security and Retention of Your Information

While we implement security measures, no system is perfect. Users are advised not to use unsecure channels for sensitive information. Information retention depends on factors such as account maintenance, legal obligations, dispute resolution, and contract enforcement.

8. Your Rights and Choices

Depending on your location, you may have rights to access, delete, correct, or receive a copy of your personal information. Users may also opt-out of targeted advertising. We do not discriminate for exercising these rights.

9. Complaints

If you have privacy-related complaints, contact us using the provided details. You may also appeal decisions or lodge complaints with your local data protection authority.

10. International Users

Personal information may be transferred, stored, and processed outside your country, including in the United States. Transfers adhere to recognized mechanisms such as Standard Contractual Clauses.

11. Contact

For questions, exercising rights, or privacy concerns, contact us at sales@falsiacommerce.com or Falsia Commerce LLC, 8709 Margaret Ln, Annandale VA 22003, United States.